The Method That Moves You

Grippy Socks Required: For your safety, grippy socks are required in all classes. Clients are not permitted to take class without grippy socks. Available for purchase in studio.

Arrive Early: Please arrive at least 10 minutes before class start time. We lock the door when class starts and do not permit late arrivals. If you arrive after class starts and miss the class, our no show fee will apply.

Pre-Registration Online Required for Classes: Secure your spot by pre-registering online for your class.

Class Cancellations: We have limited spaces and we need to make sure everyone cancels in their account if they are not coming. Cancellations must be made at least 6 hours in advance online in your account; we do not accept cancellations by phone or email. Log into your account and cancel under ‘My Schedule.’ Classes may not be rescheduled within the 6 hour late cancel window.

• Early Cancellations: Cancel at least 6 hours before your class to avoid any fees and retain your class credit.

• Late Cancellations/No Shows: No shows and cancellations made within 6 hours of class start time result in a loss of class credit.

• Unlimited Offers/Memberships Late Cancel+ No Show Fees: $20 Late Cancel Fee; $35 No Show Fee

If you are concerned about fees or loss of class credit please wait until you are sure you can attend class prior to booking. We are not able to waive late cancel/no show fees for any reason.

Waitlists: Please treat waitlists like a class reservation and remove yourself from the waitlist if you no longer want to attend. You may be moved off the waitlist and into the class anytime up to 1 hour prior to start time, even overnight. If you are moved into the class and do not attend, late cancel/ no show fees apply.

Last Minute/Stand by Spots: Please check the schedule in the hour prior to class start time for any spots which may open up. The waitlist stops moving people into class one hour prior to class start time and any open spots will become bookable. You may also come to the class as a stand-by client in case someone doesn’t show up for class.

Notification Settings: Enable text and email notifications in your account. The studio is not responsible for missed classes due to disabled notifications.

Membership Cancellation: Memberships auto renew until you cancel with 30 days written notice prior to your next payment date. It is your responsibly to cancel and we do not provide refunds for non-canceled or used memberships. Memberships must be canceled in writing by submitting an email through the contact us button on the website. Unused classes do not roll over.

Unlimited Memberships: Limit 1 session per day for unlimited memberships. You may pause your unlimited membership once every 6 months for a period of 10 days or more. We must be notified 10 days prior to the hold. Holds can not be applied retroactively.

Valuables and Jewelry: re+forme is not responsible for any personal items brought into the studio. Please do not bring valuables to the studio. Please do not wear jewelry to class as it may damage the machines.

Phones: You may take video content or pictures before or after class. We do not allow client recording during class and we require phones to be put away and on silent so all clients may enjoy a peaceful experience.

Payments: We are a cashless studio. A valid credit card must be on file for all active accounts.

Refunds: We do not offer refunds. If you have any questions or concerns, please email the studio prior to making a purchase.

Need More Info: Read our FAQ’s page for more information or send us a message.